Compassionate Inverclyde: The creation of a Compassionate Community and Place of Kindness (part 2)
Part two of this case study covers the key factors of Compassionate Inverclyde's success and the main challenges that it is currently facing
In this second part of the case study ‘Compassionate Inverclyde: The creation of a Compassionate Community and Place of Kindness,’ the key success of the programme are examined through the lens of the Health and Social Care Academy’s Five Provocations. The case study also touches upon some of the learning of Compassionate Inverclyde and also the main challenges that are facing the programme going forward.
Key factors for Success
Courageous Leadership
Compassionate Inverclyde is an example of what it is possible to achieve for individuals and their community when the right conditions are created. The Programme aligns with the five themes of Courageous Leadership, Nurturing Transformation, Target Culture, Emphasising Humanity and Ceding Power that have been identified, as the bold steps required achieving transformational change. (Five Provocations for the Future of Health and Social Care, the ALLIANCE, 2016)
The Programme Lead has driven the Programme forward with commitment, humility, dedication and passion. Alison Bunce has lead by example and provided kind, strong and courageous leadership that has created opportunities and the right conditions that allow people to flourish. The sign of a true leader is someone who inspires and has the ability to encourage commitment and engagement from people. In embodying all these qualities, Alison has inspired people to work together in the service of something greater than themselves. One of the main reasons for the success of the Programme can be attributed to this courageous leadership. It was the overwhelming view expressed by of all those consulted with during the interviews for the purposes of this study. Strong Leadership from a Programme Lead with a professional nursing background, who worked for the hospice, meant that trust and respect from Health and Social Care staff was already firmly in place. These factors helped the Programme to become established and accepted by clinicians and healthcare professionals.
Councillor Robert Moran is now the Chair of the Compassionate Inverclyde Board. He has been a supporter of Compassionate Inverclyde from the onset. He attributes the success of the Programme to the strong leadership of the Programme Lead and the dedication of the volunteers. An evaluation of the Programme is due to be published in October and Robert would like to see the evidence presented in a report for consideration to the Health and Social Care Committee at Confederation Of Scottish Local Authorities.
Emphasising Humanity
Louise Long is the Chief Officer of Inverclyde Health and Social Care Partnership and was Chair of the Board until April 2018. She said, “ Inverclyde is unique. Compassionate Inverclyde is the single best thing I have been involved in. It brings the community together in the terms of Integration.”
The learning from the compassionate communities’ movement is the importance of having to adapt to local circumstances and context. Key to the success of Compassionate Inverclyde is that it is community based and galvanised by dedicated and committed volunteers.
Brian Corrigan is the Partnership Facilitator at CVS Inverclyde. He thinks the reason for the Programmes success is that “Compassionate Inverclyde encourages a compassionate community and how to support neighbours and vulnerable people. It is good to see the willingness and care for the community.”
Brian Polding-Clyde is the Integration Lead at Scottish Care and enthusiastic about the benefits that the programme brings to everyone involved. “What I love about Compassionate Inverclyde is the selfless nature of a group of people coming together to achieve something that is beyond what their own role and function would require.”
presented in a report for consideration to the Health and Social Care Committee at Confederation Of Scottish Local Authorities.
Ceding power
The Programme Lead places her trust in the volunteers and encourages them to take responsibility for the operation of the different components of Programme. There is good teamwork and peer support among the volunteers who come from all sectors of society. Unlike many other projects, Compassionate Inverclyde does not struggle to recruit Volunteers, as they are able to become involved in a number of ways due to the varied nature of what the Programme offers. Volunteers are shared between CVS Inverclyde, Your Voice and Compassionate Inverclyde and there is an absence of bureaucracy and paperwork – factors that can often deter people from volunteering.
Trust has been placed in volunteers who are valued and have been provided with good training. This trust and willingness to cede power has built resilience and strengthened the community.
Key Learning
The Programme has had the flexibility and the fluidity to adapt. It has attracted people with empathy and the right attitudes and utilised horizon scanning to look at the needs and roles that people can fulfil.
Future challenges
Accessing sources of funding has been a challenge from the onset and funding is a fundamental concern going forward. Currently, Ardgowan Hospice and Inverclyde Health and Social Care Partnership fund Compassionate Inverclyde. In order to survive there will be a need to find alternative sources of funding from organisations in which case, the Board will need to become constituted in order to apply for funding. It is possible that some strands of the programme could form their own Board and apply for funding separately.
At present, Compassionate Inverclyde is very coordinated with good communication and partnership working between the different parts of the Programme. In the event that these parts are required to operate independently in order to access funding, careful planning and management would be required to ensure that these changes do not result in fragmentation and loss of the cohesiveness and collaboration that makes the Programme such a success.
Acknowledgements
Grateful and heartfelt thanks go to all who gave up their time and were willing to contribute to this study. Interviews were conducted with the following people:
Alison Bunce – Programme Lead
Volunteers – Betty, Myra, Shona, Ruth, William
Brian Corrigan – Partnership Facilitator CVS Inverclyde, Karen Haldane – Executive Director Your Voice Inverclyde, Louise Long – Chief Office Inverclyde HSCP, Councillor Robert Moran – Elected Member and Chair of Compassionate Inverclyde Board, Brian Polding Clyde – Integration Lead Scottish Care
References:
The Place of Kindness: Combating loneliness and building stronger communities
https://www.inverclyde.gov.uk/
Kellehear, A. (2005). Compassionate Cities. Routledge.
http://www.phpci.info/become-compassionate-cities/
https://www.gov.scot/Publications/2018/01/2761/349573. A Connected Scotland: Tackling social isolation and loneliness and building stronger communities.
End of page.
You may also like:
The health and wellbeing of children and young people lies at the heart of the work of Children's Health Scotland.
Continue reading"Everybody needs transport and there can be many barriers to achieving that, so we often fill that gap."
Continue readingHelping children develop their emotional language, understand themselves and their social relationships, take ownership of their wellbeing.
Continue readingOur SHANARRI School aims to create a holistic approach to wellbeing in Highland's schools,
Continue reading"From an integration perspective, people now have a greater understanding of what it's like to be a New Scot."
Continue reading"Integration is crucial in enabling leaders to share decision-making, empower individuals, and champion the voice of lived experience."
Continue reading"We don’t often get the chance to fully appreciate the potential that exists within football to help improve lives."
Continue reading"It’s very much about being playful and experimental, but it’s also allowing people to express themselves and feel heard."
Continue readingOur Children and Young People Programme recently visited Kelso High School’s S1 Social Skills Group which supports neurodiversity.
Continue readingThe ALLIANCE's Children and Young People Programme made a visit to Kelso High School recently.
Continue reading"By integrating services around what matters most, we can enable people to live life to the fullest from the comfort of home."
Continue reading"Closely connected communities are integral and essential to operations in order to meet student needs."
Continue reading"Our shared ambition to improve the lives of LGBT people in Scotland enables us to collaborate far more than to compete."
Continue reading"The role of integration in creating and then safeguarding authentic relationships within the community is of fundamental importance."
Continue reading"We felt as Scots with a Shia identity, we had to to highlight the diversity, inclusion and equality of all segments of Scottish society."
Continue reading"We hope it will encourage people to grow their own food, whilst caring for the environment too."
Continue reading"We offer safe spaces without judgement, where everyone is welcomed, accepted and listened to"
Continue reading"If you’re living in poverty, like most asylum seekers are, then a simple thing like a bicycle can have a massive impact on their lives."
Continue reading"These are prime examples of organisations successfully utilising innovation to overcome barriers."
Continue reading"More people are leaning on the NHS, so if we can do our bit, we can improve the benefits for our communities"
Continue reading"The more huts there are, the more people will see the benefits."
Continue reading"We’re not lecturing people on how to live, we’re just here to listen and give advice, which seems to be our strength."
Continue reading"It’s powerful being in your own reflective state, and that’s where our horses come in - they’re the teachers in all of this."
Continue reading"In reaching those heights, integration has been central in championing change."
Continue reading“If we can teach young people how to self manage, what a difference that will have in the future."
Continue reading