"During this pandemic our helpline and information service didn’t stop, we continued to be at the end of the phone."

"It is vital that we remember this experience and that people with long term conditions are not left behind when normality begins to resume"

"The Gambling Education Hub team embarked on a learning curve to swiftly respond to the new circumstances."

"The health emergency has shone a light on the importance of more cohesive communities and intergenerational relationships.”

"Our approach isn’t about ‘fixing’ people. We support people to live a good life within their mental ill health".

"The third sector has a long-established reputation for being able to respond and adapt."

RNIB have launched 6 podcast episodes exploring a range of apps helpful for people living with sight loss.

“We’re constantly reminding folk how far they have come, that they have the skills and resilience to get through this."

"When some people are frightened about what the future has in store it is vital that we work at creating a compassionate community."

With some services suspended the charity implemented new ways of working to continue to support people during the pandemic.

Community pharmacies will now be working differently, coming at a time when the sector is emerging from the COVID-19 crisis.

By providing comprehensive support the organisation has been able to assist people during the most trying periods of the pandemic.

The organisation has put in place a number of measures to support people and keep them connected during the pandemic.

ESS has continued to support the third sector to navigate and drive evaluation in the midst of the pandemic.

Despite lockdown the organisation has had over 1,000 interactions with those they support.