Find out about a programme to equip you with the skills to adopt the CEIM, an experience improvement model in health and social care.

We are delighted to let you know about an exciting opportunity to participate in the CEIM Leaders Programme. CEIM Leaders is a coaching skills development programme that equips health and social care staff with the necessary knowledge and skills to coach and lead care teams in their organisation to implement the CEIM Experience Improvement Model for Health and Social Care. 

This programme builds coaching capacity within organisations, services or teams to apply the CEIM approach and continuously improve the outcomes and experiences for the people who use health and social services, through listening to and actively responding to feedback. 

This programme is open to people working in adult social services and healthcare services. It is designed for people who: 

  • work in, or directly with, teams that deliver care or support,  
  • are committed to improving quality and service user experience, and 
  • can dedicate time to leading improvement activity within their organisation 

If you work in NHS Scotland or adult social care there is no charge for participation. 

For more information on how to apply and the specific requirements, please refer to the programme details and download the application from the CEIM Leaders webpage. Make sure to submit your application before the deadline outlined below to be considered for either Cohort 3 or Cohort 4. 

  • Cohort 3: applications should be submitted by no later than the end of day on 11 April 2024. Applicants will receive a notification on their application’s success by 19 April 2024.  
  • Cohort 4: applications should be submitted by no later than the end of day on 4 October 2024. Applicants will receive a notification on their application’s success by 17 October 2024.  

Please note that places on the programme are limited, so all applications will be assessed by a panel. 

If you have any questions, or would like to talk to someone about the programme before applying, please get in touch nes.personcentredcare@nhs.scot.

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