Information and guidance for front line staff on accessible communication.
During the COVID-19 pandemic, people living with sensory loss, and those with complex communication support needs, may face significant further complications in terms of communicating effectively, orientating and moving around the environment. A number of Scottish and UK-wide leading third sector organisations have come together to provide information and guidance for front line staff on accessible communication during this period.
People with sensory loss can also face extra barriers to accessing healthcare which can put them at risk of missing out on the care they need, and avoidable death. In addition, due to the increased risk of adverse outcomes from respiratory conditions for many disabled people, they may be more likely to need to access healthcare services. At this time, it is vital that health and social care workers can still make the reasonable adjustments required by law that these patients need – this information will help you identify the most important things you need to do to communicate effectively with your patient to support their health needs.
The information is in the form of a document which signposts and highlights links to appropriate information, and also a film (this link will take you away from our website) which has in screen BSL translation and subtitles.