Help the Scottish Government improve Personal Independence Payment assessments

Section: Policy into PracticeType: News Item Date Published: 2nd November 2020
Hand holding phone saying 'Have your say'

The Scottish Government wants to get feedback on their design for a new PIP assessment from people with experience of the current process.

They are looking for people who have experience of PIP assessments to take part in research in December 2020 and January 2021. They are also looking for organisations who have experience of supporting people through the current process to speak to in November.

The Scottish Government user research team want to show you the design for the new service, so they can get your feedback. They want to find out if their design is as good as it can be, and what can be done to make it better. This would be a telephone or video interview, lasting approximately 90 minutes.

Responsibility for social security for disabled people is transferring from the UK Government to the Scottish Government. The Scottish Government is preparing to launch a replacement for the current Personal Independence Payment (PIP) from 2022. The new service will be called Adult Disability Payment (ADP).

Please contact the Scottish Government user research team if you are interested in taking part and sharing your experiences at

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