Survey for independent social security advisors and advocates

Section: Policy into PracticeType: News Item Date Published: 22nd September 2020

Scottish Government wants to hear from people providing hands-on support to young people and families accessing social security.

One of the key themes the Scottish Government want to better understand is how to best support and/or protect clients where they may have a third party representative and at least one other person who they rely heavily on for support.

Views are sought via an online 10-question survey, asking for people’s experiences helping others to apply for social security entitlements. The Scottish Government advise that the survey should take no more than 5-10 minutes, and it can be completed on a mobile phone, PC or any device that suits.

The survey is accessible at – (this link will take you away from our website).

The Scottish Government has committed to reading every response they receive and may get in touch with participants to ask if they are willing to share more information. Those wishing to take part in this further research should provide their email address in the final survey question, however this is not a requirement and otherwise the survey is completely anonymous.

If you have any questions about the survey, please email Jennifer Klinec at the Scottish Government –

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