A Third of Scottish Councils Commission 15-Minute Care Visits

Type: News Item Date Published: 8th February 2018

Damning FOI figures have shown that 1/3 of Scottish councils commissioned 15-minute visits for the provision of personal care.

In 2016/17 over 5,000 Scots were being subjected to the degrading practice of flying visits, often referred to as ‘time and task’. At least 5,182 people received personal care visits of 15 minutes or less for support with intimate care, based on data from councils that responded to the Freedom of Information (FOI) request.

Freedom of Information responses from councils in Scotland found that one in three – 31 per cent – were commissioning 15 minute visits for the provision of personal care in 2016/17. 10 councils responded to Leonard Cheshire’s FOI request, meanwhile a further 13 local authorities gave unclear responses or did not provide responses at all.

Leonard Cheshire’s Director for Scotland, Stuart Robertson said:

“These damning figures show that many vulnerable people are being failed by the social care system. Over five thousand Scots are being subjected to degrading 15 minute visits to support them with personal care needs. We have to urgently address this scandal and ensure people receive the person-centred care they deserve. No one should have to choose between going to the toilet or having a cup of tea, and this practice must come to an end.”

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