Community Links Worker (CLW) Tommy’s story
“Our role is to find out what matters, what are the challenges they are facing and give them the courage to engage with support."
Continue readingDiscover the work and research previously undertaken by the ALLIANCE.
Our Community Links Worker Programme makes links between individuals and community support through their GP practice.
We're exploring innovative technologies and ways of working - include a web-based service directory, ALISS - to support people’s wellbeing
We run several programmes that encourage and support Scotland’s health and social care services to put people at the centre.
Sharing stories of people with long term conditions, disabled people, unpaid carers and those who provide support in their roles.
The ALLIANCE champions lived experience to ensure people inform national policies, campaigns and service design.
The ALLIANCE partners with a range of organisations to help achieve our vision
Discover the ALLIANCE’s engagement with a range of national policies to improve health and social care in Scotland.
Bringing together programmes to share knowledge of new ways of working - helping people to live their lives better - on their terms.
We've found 90 stories

“Our role is to find out what matters, what are the challenges they are facing and give them the courage to engage with support."
Continue reading
“Knowing that there is someone there to support me and to help me out when I really need it has made such a difference to my life.”
Continue reading
“There have been challenges but I can see that I have come a long way.”
Continue reading
“Before I met my CLW I didn’t know any of these services existed - being referred to her has been life changing in the best possible way."
Continue reading
“I call her my angel as just knowing that there is someone there to talk to has made such a difference. The support has been invaluable."
Continue reading
“Not too long ago, my Community Link Worker was the only light in my life, now I am surrounded by light.”
Continue reading
“My Community Link Worker has really encouraged me to move forward and to see things more positively."
Continue reading
"Knowing I have someone in my corner, working on my behalf, is so important to help me navigate the current struggles I am facing."
Continue reading
“It is a vital service in the community and one I am eternally grateful for.”
Continue reading
“I am feeling more positive now, I am brighter…engaging with my Community Link Worker has opened a new door for me.”
Continue reading
“I want to continue to do the things I love and knowing there is someone I can talk to and someone encouraging me...is a great support."
Continue reading
“Thanks to our CLW I am now positive and focussed on the future. I don’t know where we would be without the support he has given us.”
Continue reading
"We were part of the initial evaluation that showed the enormous benefits that Link Workers provide."
Continue reading
“I can't stress what a difference Link Workers make to the practice and local community.”
Continue reading
“They are not doing it for the praise, they are doing it because they have a genuine interest in people.”
Continue reading
“Everyone should be able to live in peace and feel safe in their own home – that’s all I want, and I don’t think I am asking for a lot.”
Continue reading
“There is a statistic that for every £1 spent on CLWs it saves the NHS £8.79. There is a very clear argument there for the programme."
Continue reading
"They have become a vital part of the general practice team in Deep End practices."
Continue reading
"Any child that needs the additional support should get it without having to fight like we did."
Continue reading
“I guess because I had grown up with it, it’s always been part of my life."
Continue reading
“When you have nothing, that is a huge amount of money. It meant I could do things to support her learning difficulties.”
Continue reading
“You can’t really have much self pity because you need to have sympathy for others, not yourself.”
Continue reading
“Each day I ask ‘what matters to you today?’ and I’ll try my best to help patients to achieve this.”
Continue reading
"For young carers, they’ve got all those other responsibilities as well."
Continue reading
“There are times when it can be overwhelming.”
Continue readingKeep up to date through our bulletin
"*" indicates required fields