Big thanks to Barry Rigg for inviting UK Lead, Tommy to Morecombe Bay on 14 May and sending us the pledges below
‘It’s all about people and relationships ‘‘Beyond Boundaries’
This year the University hospital of Morecambe Bay NHS Foundation Trust Inclusion Conference was held on the 14 May 2018 at the Forum 28, Barrow in Furness and the theme was ‘Beyond Boundaries’ exploring how they work with other organisations to achieve the best possible care for the local communities with a focus on homelessness, dementia and intersectionality.
Several key note speakers led sessions and learning events allowing people to explore as individuals and as organisations what they can do to take forward the Beyond Boundaries ambition.
This was the third Towards Inclusion Conference for the University hospital of Morecambe Bay NHS Foundation Trust, with over 100 colleagues and partners from across the better care together communities joining the day.
My first thoughts – Wow! What an enjoyable and challenging day!
The Conference was opened by David Wilkinson, Director of Workforce and Organisational Development, outlining the trusts’ journey towards effortless inclusion. This year’s event coincides with the start of Equality & Human Rights week. Everyone learnt a little about British Sign Language and practiced signing “hello my name is supported by guest speaker Ben Stuttard.
As the day progressed the group learnt about intersectionality and listened to a Personal story from Bisi Amimi. Moving on homelessness was a key topic for the and the group saw a play about one young person’s experience which highlighted the universal experiences of homelessness and human resilience.
I was delighted to spend time with the group and talked about ‘What Matters to You?’ A brilliant initiative founded by our colleagues in Scotland that we at Dementia Carer Voices are proud to incorporate within our You Can Make a Difference campaign, tour, and resources. I was very honoured to be invited to Barrow in Furness on the 14th May 2018 and learn more about the trust inclusion journey following my visit in 2015.
44 delegates have already returned their Leading change, adding value pledges, during the day Lynne Wyre Director of Nursing and David Wilkinson, Director of Workforce and Organisational Development committed to reading each pledge with a view to supporting their staff to deliver on the commitments as noted within the pledges.
I would like to thank Barry Rigg, Community Engagement Manager from the University Hospitals of Morecambe Bay NHS Foundation Trust for inviting me to speak at the conference. I would also like to thank the conference committee members Liesje Turner, Sally Fenton, Gillian Day, Karl Hinchiffe, Kirk Panter, Andrew Crundell and Heather Bruce for their warm welcome and for delivering an engaging conference day. Special thank you to my friend Paul Jebb, it was lovely to catch up with Paul and hear about his work within Morecambe Bay and finally a personal thank you to event management and technical team at the Fourm28 in Barrow in Furness who ensured the conference environment and sound systems were the best they could be.
University of Morecombe Bay Hospitals
Work with colleagues to promote “What Matters” through our June 2018 BSF and linking to carer’s week
Contact NHS Scotland to find out more about Grand Rounding and Schwartz meetings
Always ask “What Matters to You”
Develop a regional EDS2 event
Always approach my patients as individuals not a diagnosis.
Involve relatives and carers more when discussing treatments
Ask my colleagues what is important to them
No longer ignore care which I think is inappropriate and take time to check the care is suitable
Take time to see the person and not the issue
I will spend the time to see the person and always ask what the person would like
Make more time to talk to my colleague who care for their patients
Listen, understand, and take a stans for quality and equality, health, and wellbeing
Ask people what they want, need, and listen
Make sure our young people and their families are asked what matters to them
Pledge to look after my two colleagues, both of whom are coping with their feelings of supporting their parents with dementia. I need to support what matters to them.
Help to promote better understanding of the care we give to patients, relatives, and carers through my studies in health and social care within my dept
See the individual – patients, colleague or relative. Actively listen and look out what is important to each. Make their wish a reality
Take the time to ask and appreciate the stores or everyone around me. It is not about just hearing then but understanding and celebrating with them.
Pledge to stop or encourage staff to stop handing incontinence pads to patients with dementia as soon as they come onto our ward.
Promote self-continence as much as possible
Improve person centred dementia care in theatres.
Minimise any preventable stress to patients with dementia
Take time to listen to people’s stories and make there care the best and happiest for them.
Stop, listen, and ask people what matters to them and treat everyone as individual’s.
Promote inclusion and diversity which the team.
Also emphasise the role the team play in patient care
Listen and act to ensure that all our people policies consider what matters to people I work with
Take the information I have gained today and feedback to nursing staff on my ward.
Speak to staff about supporting patients at mealtimes. Often patient feel they need to pay for their meal, therefore will not eat it as they have no money.
Take the information I have gained today and feedback to our volunteers and community meals on wheels volunteers
Take time with people and spread some kindness
Gertie Nic Philips
Ensure people know that I am listening to them and care
Spend time every week, really listening to what matters to people I work with
Take more time with each patient, remembering they are a unique individual who may be fearful
Be aware of the way I use language, recognising it is crucial, e.g. not describing some as challenging.
Remember that small things are important
Endeavour to share with colleague’s lessons learnt from today.
Also ask patients what matters to you?
Make my department more disabled friendly Med unit 2
Ask “what matters to you” with all the people I know with dementia
Visit solitary patients at visiting time and ask what matters to them
Challenge any workmates negative behaviours towards diversity and or inclusion.
Attempt to break the negative (misunderstanding) cycle
Miami Spokane Wyanet
Encourage, promote fellow work colleagues to take part in interactive awareness, diversity training and education
Speak out about any issues
Ask what matters to those around me
Support people with what matters
Continue to lead change and embrace trust in vision a d values through behaviour standards framework.
Promote what matters to you concept for all staff
Develop what matters to you conversations
Develop what matters stories – unwanted variation
Work with colleagues to think and reflect about the key themes of today and how we can implement and raise awareness – making change within and across UHMB and its partners
Ensure that what matters to individual’s hold centre stage and not what the MST think is important even if there is a risk.
Ask colleagues to complete e learning tool
Become more involved in my role as a governor, challenging, questioning, and gaining knowledge
Try and listen more to people when they contact a service.
Try to be more helpful and understanding
Meet my dad every wee
He is alone and lonely
I need to make sure he feels valued
I will ask for support from my colleagues when my father in law is in his end stages if his diagnosis of vascular dementia.