Consumer Scotland is the statutory, independent body for consumers in Scotland, accountable to the Scottish Parliament.

Established in 2022, Consumer Scotland is now in our third full year of operation. Our purpose and aim, as set out in our first Strategic Plan for 2023-2027, is to improve outcomes for current and future consumers in Scotland. It is our ambition that every consumer in Scotland can participate in a fair and sustainable economy, confident their needs and aspirations will be met.

We have three strategic priorities relating to affordability, climate change adaptation and mitigation and consumers in vulnerable circumstances. Our work is underpinned by robust data, research and analysis on the issues that matter to consumers in Scotland. Using our continually evolving evidence base, we provide government, regulators, businesses and the wider consumer landscape with insight, advice and recommendations on the actions that are required from them to achieve positive outcomes for consumers.
Back to all members