To work in partnership to provide access to high quality affordable housing solutions and related services.

The Housing Association aims to provide services to the highest standards

We are committed to:

  • treating everyone fairly, equally and sensitively
  • being courteous, friendly and efficient
  • being as open, informative and accessible as possible whilst respecting confidentiality
  • striving to improve our service standards by reviewing them regularly and using feedback from our customers
  • monitoring our performance against our targets and publishing the results
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