To work in partnership to provide access to high quality affordable housing solutions and related services.
The Housing Association aims to provide services to the highest standards
We are committed to:
- treating everyone fairly, equally and sensitively
- being courteous, friendly and efficient
- being as open, informative and accessible as possible whilst respecting confidentiality
- striving to improve our service standards by reviewing them regularly and using feedback from our customers
- monitoring our performance against our targets and publishing the results