The Curve: Compassion by design; bringing trauma-informed thinking to your content

The Curve, led by Third Sector Lab, offers free digital skills training.

Charities, by their nature, are there to help people who are navigating some of the hardest moments of their lives. Which means charity content needs to speak to an audience that’s upset, stressed, anxious, and sometimes in emotional turmoil.  Trauma-informed content specialist Jo Levy believes this is about much more than using kind words. Her approach centres trauma-informed thinking and building it into everything you create from the start.  

This workshop  introduces trauma-informed thinking as a practical approach –  a set of principles that help you create resources, web pages, and communications that meet people where they are. Drawing on real-world professional experience, Jo will share the challenges, decisions, and techniques behind building content that works when it matters most.

Through a mix of real examples, short practical exercises, and group discussion, you’ll leave with concrete ideas you can apply to your own content straight away.

The training is followed by a dedicated Q&A session.

More about Jo Levy

Jo Levy is a content designer and strategist with over 25 years’ experience spanning graphic design, copywriting, UX writing, and brand strategy. Her specialism is trauma-informed content design—an approach built on the belief that designing for people on their worst days makes content better for everyone.

With a particular interest in mission-driven and social impact work, she is a trustee at Firsthand Lothian, contributing her digital expertise in support of children and young people with additional needs. She recently brought her content design expertise to Chayn, the global nonprofit supporting survivors of gender-based violence, as well as currently working at the Infected Blood Compensation Authority.

Jo also offers freelance consultancy, content design and strategy services to charities and social impact organisations.

The Curve, led by Third Sector Lab, offers free digital training for the third sector. These online workshops aim to build knowledge around best digital practices, raise awareness of digital tools and increase impact with digital. Sessions are open to anyone working or volunteering with a third sector organisation in the UK.

The ALLIANCE are proud sponsors of The Curve.

To register for this session, please visit The Curve event page.

End of page.