New BSL Video Relay Service for Help to Claim Universal Credit service

The Help to Claim service provides tailored support for people applying for Universal Credit.

Citizens Advice Scotland can help you:

  • Check eligibility for Universal Credit payments
  • Receive step-by-step guidance to complete your application
  • Prepare for your first Job Centre appointment
  • Ensure your first payment is correct.

Watch Citizens Advice Scotland’s BSL video here.

Full details on how to get support with your Universal Credit claim are available on the Citizens Advice Scotland website.

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