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Experiences of alternative pathways in primary care consultation

  • Area of Work: The ALLIANCE
  • Type: News Item
  • Published: 31st January 2022

Submit views to Scottish Parliament consultation.

The Health, Social Care and Sport Committee is undertaking an inquiry about the different ways patients access healthcare services in Scotland.

Primary care services provide the first point of contact in the healthcare system, acting as the ‘front door’ of the NHS. When a person seeks healthcare their first point of contact is usually with a general practitioner (a GP, or family doctor). Our inquiry, however, is focused on other sources of healthcare that exist in the community, which we term ‘alternative’ pathways. These include:

  • seeing a different ‘health practitioner’ who works in the GP practice or in the local community, examples of which include:
    • physiotherapists
    • nurses
    • podiatrists
  • being directed to other types of support, sometimes referred to as social prescribing, to improve health and wellbeing which could include:
    • walking groups
    • community groups
    • advice
    • volunteering
  • Using telephone helplines or websites to access additional information or online therapy.

The aim of this survey is to ask people about their experience of using these alternative pathways. We would also like to hear about any problems people may have encountered.

Please submit your views via this survey link. 

They welcome written views in English, Gaelic, Scots or any other language.

They would like to hear from you by 17 February 2022.

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