First steps towards a National Care Service
- Area of Work: The ALLIANCE
- Type: News Item
- Published: 20th July 2021

‘Real life experts’ to help focus on what really matters to people receiving social care.
Health Secretary Humza Yousaf and Minister for Social Care Kevin Stewart have welcomed the first meeting of a Social Covenant Steering Group, set up to help guide the development of a National Care Service.
Establishing the group, made up of people with day-to-day experience of social care, was a key recommendation of Derek Feeley’s Independent Review of Adult Social Care and marks the fulfilment of one of the commitments for the first 100 days of this government.
Initial membership of the group, which met for the first time today, includes ALLIANCE National Lead for Carers and Outreach Tommy Whitelaw and some contributors to the ALLIANCE lived experience Humans of Scotland project. The diverse group includes people from across Scotland with a spread of ages, and social, cultural and ethnic backgrounds.
The group is expected to help establish a common set of values and beliefs – a social covenant – which will underpin the National Care Service, including treating people with dignity, prioritising the common good and ensuring there is strong oversight of the new service. It will establish underlying and unifying principles to help guide decision-making.
Mr Stewart, who will chair the group’s meetings, said: “We know there were problems in the social care system before COVID arrived and we had already started to think about ways of reforming it, but the pandemic has shone a spotlight on the system and really highlighted the importance of making changes.
“Many members of this group have already heavily influenced the recommendations in Derek Feeley’s report and I am keen to ensure that we continue to listen to their expert views and act on what they tell us.
“A social covenant will enable us to develop a common set of values around social care; and see those systems as not merely a safety net, but a springboard to allow people to flourish.
“It is extremely important that we listen to people with lived experience – the real experts – to hear about the highs and lows of social care services. It is by doing this that we will really find out what’s good about the services people receive, more importantly, what needs to improve for those who use and deliver social care.”
“Only by listening to people with real-life experiences , and acting on what we hear, can we create a system that ensures that everyone in Scotland has the opportunity to live fulfilling and rewarding lives.”
Marion McArdle, who has a daughter with complex needs said: “I feel privileged to be part of this group, since I’m fully expecting it to be a partnership between the government and the experts, people with real stories and real suggestions on how to change things for the better based on their lived experience of social care in Scotland.
“I’m optimistic that this can only be good thing and a great step forward in getting it right for Scotland’s citizens who are entitled to a social care system which at the very least meets their human rights.”
ALLIANCE National Lead for Carers and Outreach Tommy Whitelaw said
I’m honoured to be invited to be part of this group. Since caring for my mum Joan for 5 years, and now through my work at the ALLIANCE I have been led to understand the importance of listening to what matters to people, and I know bringing in people with lived experience will make a difference to realising a National Care Service”
The ALLIANCE welcomes representation from people who shared their lived experience and featured in a short film to influence the Review of Adult Social care joining this group.
Read the full release on Scottish Government website (this link will take you away from our website)
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