Share your experiences of support and stigma during a mental health emergency in this anonymous public survey.

See Me is Scotland’s national programme to end mental health stigma and discrimination. They are currently working with the Scottish Ambulance Service to understand people’s experiences of support and stigma during a mental health emergency, via an anonymous public survey.

They want to hear the views and experiences of as many people as possible so that they can support the Scottish Ambulance Service to create a stigma-free mental health emergency response that works for everyone in Scotland.

This is the third time that See Me and the Scottish Ambulance Service have ran a survey like this. They used the feedback from the 2019 and 2021 iterations of this survey to inform improvements to training for ambulance service staff and student paramedics. They hope to use feedback from this year’s survey to inform further improvements to training, and improve collaboration between the ambulance service and other support services.

The survey closes on 1 July 2024.

Some more information on the survey:

  • The survey asks people to share their experiences and/or perceptions of using the Scottish Ambulance Service for mental health support.
  • Anyone in Scotland can take part – whether you have been attended by an ambulance crew yourself, supported someone else to seek help, or even if you have never contacted the service.
  • The survey is completely anonymous. It should take around 10 minutes to complete.

It will ask about any previous experiences of using the ambulance service for a mental health emergency, so participants are encouraged to carefully consider whether they feel safe to reflect on these experiences. Further safeguarding and support information is available on Page 1 of the survey.

If you have any questions you can contact Dr Patty Lozano-Casal at

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