Includem launches Voices report
- Area of Work: The ALLIANCE
- Type: News Item
- Published: 25th November 2021

Includem has published a report on families' experiences of poverty and services.
Includem has launched the Voices report (this link will take you away from our website), which focuses on families’ experiences of poverty and what does and doesn’t work in services.
This work was developed with peer researchers with lived experience of Includem’s services, allowing families to share their views with striking honesty and openness – from experiences of stigma and the feelings of shame; facing complex challenges including in trauma and with neurodiversity; and finding value in relationships based in trust and humour.
Includem’s ongoing research provides an important platform for their voices to be heard, and the Voices Report highlights their daily struggles of living in poverty, the complex challenges faced by families, and the barriers to accessing services and support.
The four interdependent recommendations based on the views of families in this report highlight the action needed to keep families together and thriving. These include:
- Children, young people and family support services must take into account and mitigate the wider economic and social factors impacting wellbeing.
- Services should be built on relationship-based practice & working with the whole family – where and when they need it.
- Addressing gaps in service provisions and greater partnership working are necessary to support families to overcome complex challenges.
- Investment in & support of the workforce are critical to enable them to undertake this highly valuable and skilled work.
The full report is available here (this link will take you away from our website).
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