Public survey on Contact Scotland BSL service
- Area of Work: The ALLIANCE
- Type: News Item
- Published: 11th March 2025
Have your say on what you would like to see from a future Contact Scotland BSL service.
The Scottish Government are tendering for a new free national video relay service (VRS) for British Sign Language (BSL) users. A VRS is a service that allows deaf BSL users to communicate over video telephones or similar technologies by providing instant BSL video interpreting for calls. Contact Scotland BSL is the name of the existing service and is paid for by the Scottish Government.
To take part and have your say on the new service, complete the appropriate survey.
There are two surveys available, one for organisations and one for individual BSL users.
Organisations engaging with BSL users can take part in the survey for organisations.
Individual BSL users can have their say by completing the survey for individual BSL users.
BSL videos of survey questions are available at: https://bslscotlandact2015.scot/contact-scotland-bsl-questionnaire/
If you have any questions or require more information, contact the British Sign Language Team at the Scottish Government by email: bos@gov.scot.
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