New research highlights the barriers to accessible train travel for people with Visual Impairment

RNIB’s new Platform for Change report contains the findings from engagement with over 1,200 people with Visual Impairment on their experiences of train travel.

The most commonly reported barriers to successful train journeys included:

  • Navigating within train stations
  • Locating / identifying staff
  • Ticket problems
  • Staying safe on the platform
  • Boarding the train – finding the door, finding your seat.
  • Orienting within the train – where’s the buffet car? Which side will the train doors open on?
  • Locating and using train toilets
  • Coping with disruptions to the journey – delays, cancellations, or stopping somewhere other than the required destination.

Read RNIB’s full news story and the Platform for Change report on their website here.

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