The ALISS Programme review of 2017

The ALISS team review activities over 2017 for our annual report.

This year we launched our beta website and that allowed us to test our new technical approaches in a way that didn’t affect our main website and to be honest we’ve had some pretty big challenges to deal with over the months. One of our biggest challenges was the way our information was structured. We were always balancing the work a person needed to do to add a resource with the quality and relevance of the search result. After lots of testing and learning we have settled on an information structure that gives us the best chance to get the best and most relevant search results. We know first-hand that change can be tough, but by focusing our work and energy on the people who need us most we know that we will make a positive difference to the lives of people of Scotland.

Communities

In order to inform the developments to the ALISS system and ensure that we continue to meet the priorities and needs of the people using it, we have been talking to people in local communities about their experiences of finding and sharing information about resources that support health and wellbeing. We have also been looking at ways in which we can engage more directly and most effectively with citizens and community groups, as well as with practitioners and organisations who are themselves based in and working within local communities and we look forward to progressing our community engagement activity over the coming year.

Partnerships

We continue to work with a range of partners to ensure wide access to the information held within ALISS. This year witnessed the completion of phase one of the national service directory project with NHS 24 and Macmillan Cancer Support in which we assessed the technical requirements necessary to incorporate ALISS information and began the process of engagement with HSCP stakeholders. ALISS information will begin to be surfaced on the NHS Inform website when phase two of the project commences in the New Year. Much of the partnership activity this year has focused on developing the ALISS contribution to health and social care practice. For example, our collaboration with Ihub ‘Living Well in Communities’ programme has resulted in ALISS being included in the new national Frailty and Falls Assessment and Intervention Tool and the new national Anticipatory Care Planning Documentation

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