Digital Citizen Panel Evaluation Report
- Area of Work: The ALLIANCE
- Type: News Item
- Published: 9th November 2022
Digital Citizen Panel: people feel respected, empowered to act, listened to and heard, and ‘that I matter’. Find out how to get involved.
The Digital Citizen Panel programme is committed to ensuring that voices, expertise, and rights of people with lived experience are at the heart of digital service design, delivery and quality improvement. The programme supports the work of the Digital Citizen Delivery Board, with its aim to support citizens to better manage their health and wellbeing, support independent living and gain access to services through digital means.
Since its creation in 2021, the Digital Citizen Panel has established a committed membership, a trusting environment where people with lived experience feel safe in sharing their experiences and has received positive feedback from external stakeholders who have engaged or used the Digital Citizen Panel as a resource.
The Digital Citizen Panel offers a ‘platform to share’ and support people to feel ‘empowered to act,’ but primarily the programme ensures that people with lived experience directly influence digital service design and delivery, ensuring digital services are fit for purpose and meet the needs of the people they are designed to serve. One stakeholder stated that when engaging with the Digital Citizen Panel they ‘had a really interesting and positive session and was delighted to be able to make some changes that may provide a better user experience as a result.’
Our evaluation report was carried out using the Matter of Focus approach, a theory-based approach to outcome monitoring and evaluation, learning and improvement that builds on contribution analysis. The full report can be found here.
A summary report is also available, which offers an insight into the key findings of knowledge exchange, inclusion, sharing experiences and digital human rights principles.
The Digital Citizen Panel brings together a wealth of life, professional and personal experience to our engagement activity and we strive to build on its achievements, to achieve national representation through its membership, and to include the voices of seldom heard communities.
If you would like to be involved in the Digital Citizen Panel, please get in touch dhcscot@alliance-scotland.org.uk or 0141 404 0231
End of page.
You may also like:
Homeless Network Scotland and Clan Childlaw are running a training session around UNCRC and children’s housing and homelessness rights.
Continue readingThe ALLIANCE and Angus HSCP are working together to promote the power of kindness, compassion, and asking ‘What matters to you?’.
Continue readingResearchers from the Scottish Government and University of Bristol are looking for a range of healthcare professionals
Continue readingShare your feedback on where you would like Changing Places toilets built in Scotland.
Continue readingMembers are invited to provide input into the ALLIANCE's manifesto for the 2026 Scottish Parliament Election.
Continue readingSubscribe to receive future editions of the human rights newsletter.
Continue readingThis call comes after revelations of overuse of restraint and forced injections at adolescent inpatient psychiatric unit, Skye House.
Continue readingA factsheet for private tenants is now available in multiple languages and formats.
Continue readingBuchanan Galleries has teamed up with SignLive, a digital service that provides access to live British Sign Language interpreters.
Continue readingA Fife charity is celebrating 160 years of helping people with Visual Impairment
Continue readingAudiologists call for more research into the impact of noise-cancelling headphones, particularly among children
Continue readingNew BSL Video Relay Service for Help to Claim Universal Credit service
Continue readingA deaf teenager has won a legal fight against Fife Council to have a British Sign Language interpreter in her class for school lessons
Continue readingHearts & Minds' Clown doctors work with Sight Scotland on a pilot project called Play & Connect
Continue readingEdinburgh Health and Social Care Partnership have published two factsheets using funding from the Scottish Government's See Hear Strategy
Continue readingThe Scottish Braille Press announces significant investment in a state-of-the-art braille printer
Continue readingRenato Trotta is a PhD researcher at the University of St. Andrews studying the accessibility of museums for people with Visual Impairment.
Continue readingNew tactile paving to help people with Visual Impairment move around the city more safely is to be trialled in Morningside.
Continue readingRose arrives at a Retirement Village on a bold and heartfelt mission – to teach British Sign Language (BSL)
Continue readingScotland's new national suicide prevention public awareness campaign and website launch.
Continue readingThis consultation is seeking views on how to introduce mandatory ethnicity and disability pay reporting for large employers.
Continue readingThe ALLIANCE is establishing a Community of Practice to address concerns around the right to health in Scotland.
Continue readingThe ALLIANCE has published a response to a consultation on Video Relay Service for BSL users
Continue readingThe Scottish Parliament's Equalities, Human Rights and Civil Justice Committee wants your views on the impact of the BSL (Scotland) Act.
Continue readingDementia assessments for people with Deafness, Deafblindness or Visual Impairment – report published
The ALLIANCE has produced a report for the Scottish Parliament’s Cross-party Group on Deafness on dementia assessments and sensory care
Continue reading