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Our Digital Human Rights Principles are the foundation to citizens experiencing the benefits of digital services

  • Area of Work: Digital
  • Type: News Item
  • Published: 7th May 2025

This evidence-based learning paper highlights the benefits of accessing digital services.

Digital learning series logo with icons showing a lightbulb, a person, a speech bubble, a wheelchair user, a heart and a cog

The Digital Health and Social Care Team works with partners, stakeholders, organisations and citizens to improve the access, quality and design of digital tools and services.

Often from mainstream media, we hear about the benefits of digital health and social care tools and services in relation to ‘budget savings’ or ‘reduction of face-to-face services’. The Value and Benefit of Digital in Health and Social Care report is a part of our Digital Health and Social Care Learning Series, which focuses on the benefits digital can have on a person’s life, health and social care experiences or their ability to prevent, manage or improve a health condition. The content has been compiled from evidence gathered from our own projects within the team, including Discover Digital, Digital Citizen Panel and the Digital Links Project– where access to digital has been supported.

The Value and Benefit of Digital in Health and Care report is kickstarting a review of our existing Digital Health and Social Care Human Rights Principles. These were coproduced and designed in partnership with Voices of Experience (Vox Scotland) and Scottish Care back in 2021. As the pace and growth of digital services continues, we want to ensure these principles are embedded into service delivery- ensuring digital is a choice and there is an equity and fairness of services.

Further reading:

Discover Digital: Supporting Digital Inclusion in Primary Care – Health and Social Care Alliance Scotland

Human Rights Principles in Digital Health and Social Care – Digital

Resources:

Value and Benefit of Digital Report PDF format
Download PDF Report (494 KB)
Value and Benefit of Digital Report Word Doc format
Download Word Report (2 MB)
Download all document resources

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